Want to get in contact? Please email us via the form below. If you are getting in contact about an order, please include the order number in your email.
We prefer an email, that way your enquiry can be directed to the correct department and person. Be assured that we will respond to your email as soon as possible.
Send a message to the online shop team
Address: Newgate Simm Limited, Unit 6, Broughton Mills Road, Bretton, Chester, CH4 0BY, United Kingdom
Phone: +44(0)1244 660771
Business Hours: Monday to Thursday 0800 to 1630 and Friday 0800 to 1200. We finish early on a Friday and we don’t work at the weekend – lucky us!